Tk9171com Privacy Policy – Your Data, Our Responsibility

1Introduction

Welcome to tk9171com. Our Privacy Policy explains how tk9171com collects, uses, and protects your personal information. It's written in plain language for Bangladeshi users so you always know exactly what we do with your data.

Tk9171com believes that personal privacy is a fundamental right. That's why we only collect information that is strictly necessary to provide our services. We never ask for data we don't need, and nothing is shared with anyone without your consent.

This privacy policy was last updated in January 2026. Our Terms & Conditions We also recommend reading this page.

2What Data We Collect

Tk9171com collects information in several ways. Below is a detailed breakdown of what data is collected and under what circumstances:

At Registration:

• Full name (first name and last name)
• Mobile number or email address
• Date of birth (for age verification)
• Preferred Currency & Language

At the time of KYC verification:

• Copy of National ID or Passport
• Proof of Current Address (utility bill or bank statement)
• Selfie or photo (if required)

Payment Timeframe:

• Mobile banking number (Mobile Pay, Nagad, Rocket)
• Bank Account Number (for bank transfers)
• Transaction History & Amounts

Automatically Collected Information:

• IP Address & Location Data
• Browser Type & Device Information
• Time spent on each part of the site (session logs)
• Gaming Activity Logs

3How We Use Your Data

Tk9171com uses your data only for specific, defined purposes. We never use your information unnecessarily — every use has a clear reason behind it:

• Service Delivery: For account management, deposit and withdrawal processing, and delivery of gaming services.
• Identity Verification: To ensure security and verify age.
• Contact: For important updates, transaction confirmations, and support.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: Analytical data is used to improve your experience.
• Bonuses & Promotions: To send you relevant offers based on your preferences.
• Legal Obligations: To meet regulatory requirements.

4Data Retention & Duration

Tk9171com stores your data on secure servers. All information is protected with 256-bit SSL encryption and backed up regularly.

How long we retain your data depends on the type of information:

• Account Information: For as long as your account is active, and for 5 years after closure.
• Transaction Logs: A minimum of 5 years, as required by law.
• KYC Documents: Up to 5 years after account closure.
• Session Logs: 90 days.
• Cookie Information: Based on cookie expiry (typically 30 days).

Once the retention period expires, data is securely deleted to prevent any third-party access.

5Data Sharing & Third Parties

Tk9171com does not sell your personal data. However, in limited circumstances, certain information may be shared with trusted third parties:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank solely to process transactions.
• Identity Verification Service: With accredited organizations to support the KYC process.
• Legal Authorities: Upon a court order or a lawful request from a regulatory authority.
• Game Provider: Minimal data collected to ensure a smooth gaming experience.

6Cookies & Tracking Policy

The tk9171com website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

• Essential Cookies: Used to maintain your login session and ensure site security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the site are used most.
• Security Cookies: To detect fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

7Minor Protection Policy

Tk9171com is strictly for users aged 18 and above. We take the privacy of minors very seriously and do not collect data from anyone under 18.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be permanently deleted.

8Your Data Rights

Tk9171com believes you have full rights over your own data. We uphold the following rights:

To exercise any of these rights, email us at support@tk9171com.com. We will respond to your request within 30 days. Please note that some data may not be deletable due to legal obligations.

9Security Measures

Tk9171com uses industry-standard security technologies to keep your data safe. Our security framework includes:

• 256-Bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall to block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Real-Time Monitoring: Instant detection of suspicious activity.
• Regular Audits: Regular audits conducted by third-party cybersecurity experts.
• Data Minimization: Only the information we need is collected.

10Policy Change Process

Tk9171com may update this Privacy Policy from time to time. Changes may be driven by new service launches, legal requirements, or security improvements.

For any significant changes, we will:

• We will send a notification to your registered email
• We will send you a brief SMS notification
• We will display a notice on the website
• We will update the date at the top of this page

Continued use of the platform after any changes are published will be taken as your acceptance of the updated Privacy Policy. You can request a summary of the previous version from our support team at any time.

11Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@tk9171com.com
• Subject: Write "Privacy Request" in the subject line
• Live Chat: Available 24/7 on the website
• Response Time: Typically within 24–72 hours

Your complaint will be taken seriously and resolved as promptly as possible. We believe transparent communication is the foundation of trust.